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Unused Season Ticket Redemption Policy To help alleviate the congestion at the Box Office and Will Call Window, unused season tickets can no longer be exchanged on a game day. All exchanges must be completed by 5pm the day before a game. For Friday, Saturday and Sunday games the cut-off for exchanges will be Thursday at 5pm. All unused season tickets must be exchanged at the Civic Center Box Office Monday through Friday from 10am to 5pm. If a season ticket holder cannot make it to the box office prior to 5pm the day before a game, the ONLY other method is to call the Ice Flyers’ front office. The cut-off for exchanges via phone call to the Ice Flyers’ office is still 5pm prior to game day or 5pm on Thursday for all weekend games. Please note that the Box Office and the Ice Flyers’ office will NOT exchange tickets if the day before a game is also a game day. For example, you cannot exchange tickets for a weekend game on Thursday if there is a game on Thursday. Bring your unused season tickets to the will call window where we will have your new game ticket waiting in your name. Also remember that any unused 2011-2012 season tickets can only be exchanged for another 2011-2012 regular season game and will not be exchangeable for playoff tickets. The Ice Flyers have numerous requests for ticket donations from area non-profit organizations and the local military each year. So remember, if you have several unused season tickets that you will not be able to utilize, simply drop them off at the Ice Flyers’ Front Office and we will be more than happy to donate them in your name to the military or non-profit organization of your choice. We do ask however that you drop the tickets off at least 72 hours prior to a game day so we have time to distribute them. |
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